One+

Privacy Policy

Last updated: February 2025

1. Introduction

One+ (“we”, “us”, “our”) is a subsidiary of 1nga solutions and operates the One+ authentication platform. This Privacy Policy explains how we collect, use, store, and share your information when you use One+ to sign in and access 1nga solutions. We are committed to protecting your privacy and handling your data in line with applicable law.

2. Information we collect

We may collect:

  • Account and sign-in data: email address, phone number, username, and credentials you use to sign in.
  • Usage and technical data: IP address, device and browser type, sign-in times, and logs related to authentication and security.
  • Subscription and access data: which 1nga solutions you are subscribed to and your access and usage of them, where relevant to providing authentication.

We may also receive information from 1nga solutions or other services that use One+ for sign-in, to the extent needed to provide and secure the service.

3. How we use your information

We use the information we collect to:

  • Provide, maintain, and improve the One+ authentication service.
  • Verify your identity and manage your sign-in and sessions.
  • Enable access to 1nga solutions you are subscribed to.
  • Protect against fraud, abuse, and security incidents.
  • Comply with legal obligations and enforce our Terms of Service.
  • Communicate with you about your account, security, or important service changes (where permitted).

4. Legal basis (where applicable)

Where required by law (e.g. in the UK, EU, or EEA), we process your data on the basis of: (a) performance of our contract with you (providing authentication); (b) our legitimate interests (security, fraud prevention, service improvement); (c) legal obligation; or (d) your consent, where we ask for it explicitly.

5. Sharing and disclosure

We may share your information with:

  • 1nga solutions and its affiliates — to provide authentication and access to 1nga solutions you use.
  • Service providers — who process data on our behalf (e.g. hosting, security) under strict obligations.
  • Authorities — when required by law or to protect rights and safety.

We do not sell your personal information.

6. Data retention

We retain your information for as long as your account is active and as needed to provide the service, comply with law, resolve disputes, and enforce our agreements. Logs and security-related data may be kept for a longer period where necessary for safety and legal compliance.

7. Security

We use technical and organisational measures (including encryption where appropriate) to protect your data. Despite our efforts, no system is completely secure; you are responsible for keeping your sign-in details safe.

8. Your rights

Depending on where you live, you may have the right to: access your data, correct it, request deletion, restrict or object to certain processing, data portability, and withdraw consent. You may also have the right to lodge a complaint with a supervisory authority. To exercise these rights, contact us using the details provided by 1nga solutions or in your account settings.

9. Cookies

We use cookies and similar technologies as described in our Cookie Policy.

10. International transfers

Your information may be processed in countries other than your own. Where we transfer data from the UK or EEA, we use appropriate safeguards (e.g. standard contractual clauses or adequacy decisions) as required by law.

11. Changes

We may update this Privacy Policy from time to time. We will post the revised policy here and update the “Last updated” date. Continued use of One+ after changes constitutes acceptance. For material changes, we may provide additional notice where required by law.

12. Contact

For privacy-related questions or to exercise your rights, contact 1nga solutions at the contact details provided on the 1nga solutions website or through your account.