One+

Cookie Policy

Last updated: February 2025

1. What are cookies?

Cookies are small text files that websites place on your device (computer, tablet, or phone) when you visit them. They are widely used to make sites work properly, remember your preferences, and understand how the site is used. This policy describes how One+ (“we”, “us”, “our”), a subsidiary of 1nga solutions, uses cookies and similar technologies on the One+ authentication platform.

2. Why we use cookies

We use cookies and similar technologies to:

  • Keep you signed in — so you don’t have to enter your details every time you use One+ or switch between 1nga solutions.
  • Secure your session — to help prevent fraud and protect your account.
  • Remember your preferences — such as language or display settings where we offer them.
  • Understand how our service is used — to improve performance and user experience (e.g. which pages are visited, errors).

3. Types of cookies we use

Strictly necessary cookies

These are required for One+ to work. They enable sign-in, session management, and security (e.g. cross-site request protection). You cannot turn these off if you want to use the service.

Functional cookies

These remember choices you make (e.g. preferences) so we can provide a more personalised experience. They are not strictly necessary but improve how the service works for you.

Analytics and performance cookies

These help us see how the site is used (e.g. number of visitors, pages viewed, errors). The data is typically aggregated and used to improve the service. Where we use third-party analytics, we ensure appropriate safeguards and, where required by law, ask for your consent.

4. How long cookies last

Session cookies are deleted when you close your browser. Persistent cookies stay on your device for a set period (e.g. until they expire or you delete them). Sign-in and security cookies may last for the duration of your session or longer where needed to keep you signed in securely across 1nga solutions.

5. Third-party cookies

When you use One+ to access 1nga solutions, those solutions may set their own cookies. Their use is governed by their respective privacy and cookie policies. We do not control third-party cookies. We only set cookies on the One+ authentication domain for the purposes described in this policy.

6. Your choices

You can control cookies in several ways:

  • Browser settings — Most browsers let you block or delete cookies. Note that blocking strictly necessary cookies will prevent you from signing in or using One+ properly.
  • Consent (where required) — In regions where we must obtain consent for non-essential cookies (e.g. certain analytics), we will ask for your choice and honour it.

If you disable or delete cookies, some features may not work, and you may need to sign in again more often.

7. Similar technologies

We may use technologies similar to cookies, such as local storage or session storage, for the same purposes (e.g. storing session data or preferences). This policy applies to those technologies in the same way as to cookies where they are used for similar functions.

8. More information

For how we use your personal data, including data collected via cookies, see our Privacy Policy. For the rules that govern your use of our service, see our Terms of Service.

9. Changes

We may update this Cookie Policy from time to time to reflect changes in our practices or the law. We will post the revised policy here and update the “Last updated” date. We encourage you to review this page periodically.

10. Contact

For questions about our use of cookies, contact 1nga solutions at the contact details provided on the 1nga solutions website or through your account.